Livpure Official Website › Contact
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Two desks, and they cannot do each other’s work. Order support on +1 (302) 200-3480 handles tracking, address changes, cancellations and refunds. The website desk, [email protected], handles pages, corrections, privacy and press and cannot see an order. Neither takes an order: the checkout does.
Pick the desk by what you need, not by which is easier to reach.
Which Livpure desk to use
| What you need | Who | How |
|---|---|---|
| Tracking, address change, cancellation, refund | Order support | +1 (302) 200-3480 |
| A page is wrong, a privacy request, press | Website desk | [email protected], Mon–Fri 9:00am–5:00pm ET |
| Placing an order | Neither — the checkout | order/ |
| Posting a return | Returns address | 230 Park Avenue, Floor 10, New York, NY 10169, USA |
The supplier publishes no sales email address, so none is printed here. Office: 810 Seventh Avenue, Floor 9, New York, NY 10019, USA.
The split is worth two minutes because sending a refund request to the wrong desk is the one mistake with a deadline attached to it. The sixty-day window counts from the day of purchase, and an email forwarded from the website desk to the phone desk spends a working day in transit.
What the Livpure order desk can do
- ✓Tell you where a parcel is, and read the tracking number back to you if the order email has gone.
- ✓Change a delivery address before the order leaves.
- ✓Cancel an order that has not shipped.
- ✓Record a return against the order before anything is posted, which is the step that makes a refund straightforward.
- ✓Match a bottle to the order it was sent against, using the lot code and the order ID. Current stock is LIV-26/GE-7267.
Three things that line will not do. It will not take an order: the checkout on this website is the only place an order is placed, and a support desk that sold you something over the phone would be a different kind of business. It will not read a blood test. And it will not tell you whether Livpure suits the medicines in your cupboard.
On that last one the useful answer is a specific one rather than a polite refusal. Berberine is on this label, and at 900 mg a day it inhibited CYP2D6, CYP2C9 and CYP3A4 in healthy volunteers, which are three of the enzymes that clear a long list of prescriptions. No amount is published for the capsule, so nobody can say how far below that figure it sits. The pharmacist who filled the prescription can see both sides of the question and this desk can see neither.
What the Livpure website desk can do
[email protected], Mon–Fri 9:00am–5:00pm ET. It answers for the pages rather than for the parcels.
Corrections are the main traffic and the most welcome. Send the page, the sentence and what is wrong with it; the page changes and the review date at the foot of it moves forward. If a figure here disagrees with the bottle in your hand, the bottle wins and the page gets fixed.
Privacy requests and press enquiries go to the same address. So does anything about a claim on these pages: this desk states what the label supports, and a structure/function claim like that is notified to the FDA rather than approved by it, sits beside the line saying it has not been evaluated, and can never say the product treats a disease, because only a drug is allowed to say that.
What the address cannot do is see an order. There is no order number in its inbox, no shipping record and no card detail, so a tracking question or a refund request sent here is a question forwarded, not a question answered.
Why there is no Livpure sales email
The supplier’s contact record has a field for a sales email address and the value written against it is an instruction to use the sales contact page instead. There is no sales mailbox to publish, so this website publishes none and invents none.
That leaves one route for anything to do with an order, and it is the phone: +1 (302) 200-3480, with the order ID in front of you. It is a real number at a real desk, and it is the number on the guarantee, on the refund route and in the footer of every page here.
What to have ready about your Livpure order
- ✓The order ID. It is in the order email, and it is the field the desk actually searches on.
- ✓The email address the order was placed with, which is the second field.
- ✓The delivery postcode, for anything to do with a parcel.
- ✓The lot code from the bottle, if the question is about a bottle rather than about an order.
- ✓The last four digits of the card, if the question is about a charge.
- ✓The purchase date. The sixty-day window counts from it, not from the day the parcel arrived.
With the first two the call is usually a minute. Without them it is a search, and the desk has to ask the same questions in a different order.
The two Livpure addresses, and which one a parcel goes to
| Address | What it is for |
|---|---|
| 810 Seventh Avenue, Floor 9, New York, NY 10019, USA | The office. This is where the company sits. Do not post bottles here; a parcel sent to it has further to travel and arrives against no record. |
| 230 Park Avenue, Floor 10, New York, NY 10169, USA | Returns. Bottles go here, with your full name, the email address on the order and the order ID inside the parcel. |
- Call +1 (302) 200-3480 with the order ID and say you are returning it, so the return is on the record before it travels.
- Post the bottles to the returns address with the three details inside. The seller’s own statement accepts “even empty bottles”.
- Use a tracked service. Return postage is the buyer’s cost, and tracking is what settles a disagreement about whether a parcel arrived.
The guarantee page carries the seller’s statement in full, and the refund lands 3 to 5 business days after the return is credited, then 5 to 10 days to appear on the card.
Send a message about Livpure
This is a static website with no back end, so both forms compose an email in your own mail program. Neither one places an order.
Order support — tracking, changes and refunds
The fastest route is the phone: +1 (302) 200-3480. This form composes an email to the website desk, which will forward it and will cost you a day.
Website desk — pages, corrections, privacy and press
[email protected], Mon–Fri 9:00am–5:00pm ET. Corrections are made on the page itself and the review date moves forward.
Livpure contact questions
Who do I call about a Livpure order?
Order support, on +1 (302) 200-3480. That desk handles tracking, address changes, cancellations and refunds. Have the order ID ready.
Can I email about a Livpure refund?
The website address, [email protected], cannot see orders, so a refund request sent there only loses days. The supplier publishes no sales email address; the phone line is the route for anything to do with an order.
Can I order Livpure by phone?
No. Orders go through the checkout on this website only. The phone line is a support desk, not a sales line.
Where do I send a Livpure return?
230 Park Avenue, Floor 10, New York, NY 10169, USA. Call +1 (302) 200-3480 first so the return is recorded against the order, then put your full name, the email address on the order and the order ID inside the parcel.
Can this desk tell me whether Livpure suits my medication?
No, and nobody answering a retail phone should. What this desk can do is name the interaction: berberine at 900 mg a day inhibited three of the enzymes that clear prescription medicines in healthy volunteers, and the amount in this capsule is not published. The person who filled the prescription is the one to ask.
Will you send me a certificate of analysis for Livpure?
Lot LIV-26/GE-7267 carries certificate reference LIV-7267-26-GE on the label. That is a label reference, and this desk has not read the report behind it, so it will not send a summary of a document it has not seen. If the supplier releases the report it goes on the batch page with the laboratory named.
Can you change the delivery address on a Livpure order?
Before it leaves, yes: call +1 (302) 200-3480 with the order ID. Once a parcel is in transit the carrier holds it, and the desk can give you the tracking number to redirect it yourself.
How long does the Livpure website desk take to reply?
It works Mon–Fri 9:00am–5:00pm ET, so a message sent on Friday evening is read on Monday. Anything with a sixty-day deadline attached to it should go to the phone instead.
Sources cited on this Livpure contact page
- Guo Y, Chen Y, Tan ZR, Klaassen CD, Zhou HH. Repeated administration of berberine inhibits cytochromes P450 in humans. Eur J Clin Pharmacol. 2012;68(2):213-217. https://pubmed.ncbi.nlm.nih.gov/21870106/
- U.S. Food and Drug Administration. Structure/Function Claims. https://www.fda.gov/food/nutrition-food-labeling-and-critical-foods/structurefunction-claims
- MedlinePlus, U.S. National Library of Medicine. Liver Function Tests. https://medlineplus.gov/lab-tests/liver-function-tests/
Order Livpure, and keep the order email
The order ID in that email is what the support desk needs for tracking, a change or a refund.
$49 to $79 a bottle · 60 days to change your mind
Order Livpure On The Official WebsiteOne-time payment, no subscription · 60-day money-back guarantee · lot LIV-26/GE-7267
Sixty days from the day you buy it